For crisis call 988 or text 838255

No. Our services are fully private. You can access the help you need without it showing up in any official records or affecting your employment.

We respect your need for confidentiality. There is no communication with your employer, and no one will know about your treatment unless you choose to share it.

Our medication services are designed to help manage your symptoms and treatment with the utmost discretion. Medications are prescribed and sent to your pharmacy, where they will ask you if you intend to use insurance or not. If you tell the pharmacy that you do not have insurance, there will be a private pay option that leaves no evidence of treatment shared with anyone but you, the pharmacy dispensing, and your provider.

Yes, while we prioritize your privacy, Ohio law mandates mental health professionals to report certain situations to authorities:

• Child Abuse or Neglect: If we suspect that a child under 18 is being abused or neglected, we are legally required to report it.
  codes.ohio.gov
• Abuse of Vulnerable Adults: Suspected abuse, neglect, or exploitation of adults with disabilities or the elderly must also be reported.
  codes.ohio.gov
• Threats of Harm: If a client poses a clear and immediate risk of serious harm to themselves or others, we must take steps to ensure safety, which may include notifying authorities.

Seeking mental health treatment does not automatically require notification to your command or impact your security clearance. However, certain conditions necessitate reporting:

• Hospitalization or Court-Ordered Treatment: If you are hospitalized for mental health reasons or mandated by a court to receive treatment, this information must be reported.
  
• Severe Mental Health Diagnoses: Diagnoses such as schizophrenia, bipolar disorder, or other conditions that substantially affect judgment, reliability, or trustworthiness require reporting. 

It's important to note that proactively seeking help is viewed positively and rarely affects security clearances. According to Department of Defense data, less than 1% of security clearances are denied or revoked due to psychological concerns.

Our private-pay model ensures that your treatment remains confidential and separate from insurance records, which can be accessed by employers or other entities. By not involving insurance companies, we eliminate the risk of your treatment information being disclosed, thereby protecting your career and personal privacy.

If you opt to use out-of-network benefits or Health Savings Accounts (HSAs) for reimbursement, we can provide the necessary documentation upon your request. However, submitting these documents to your insurance provider may create records accessible by third parties. To maintain complete confidentiality, many clients prefer to utilize our private-pay option without seeking reimbursement.

We are committed to providing you with discreet, compassionate care while complying with legal obligations designed to protect safety and well-being.

The Brandon Act ensures that active-duty service members can self-refer for mental health care confidentially, without informing their chain of command and without risking their career or security clearance. It helps eliminate stigma and barriers to seeking support.